Imagine the self-employed customer or the fleet customer that NEEDS their fuel receipt for tax/business purposes. They are almost late for their meeting. Fuel light dings. Sheetz, next exit.
Pull up to the pump... scan their My Sheetz Card. Fill up. Print receipt? YES. Whirl...... Whirl. Out of paper?! Jam?! No time to go inside but has to. ANGRY!
Instead it could be....
Scan Sheetz card at pump. It’s registered to their email. Fuel up. Screen says: “Receipt? ... Yes. No. Email. Both.”
Fuel receipt sent to their email address and they are on their way.
Happy customer who only visits Sheetz now for gas and food. Happy earth, Sheetz is offering green option.