New Services & Technology

Guest Service and Hospitality

Sheetz should really launch a large-scale campaign to raise the bar of guest service and hospitality it's employees provide to its guests (not "customers"). While the execution may be a bit better than the old gas station down the street, there is a huge opportunity to improve it. Things like guest engagement, eye contact, smiling, friendly, genuine thank you and so on should be the basics. What can Sheetz employees also do to "go-the-extra-mile" for it's guests too?

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Idea No. 694