Welcome. Got an idea?

In this Sheetz community, you can submit your ideas, vote on existing ideas, or add comments.

To submit an idea, please click the new idea button below. To vote on an idea, simply click the up or down thumb to the left of the idea title/description. And to add a comment, click in the box below the idea.

Update: THANK YOU for all of the great ideaz! We are always monitoring the ideas and will continue to look into getting as many as we can into our stores as quickly as possible. We are making progress on several ideas and are in detailed review or test of at least 63 and have implemented 39 of the ideas that came from you, our customers. We will try to update you as much as we can on some of the things we're doing behind the scenes. Please keep your ideaz coming to create the Sheetz of the Future with us!

Sheetz employees – please find the separate "Imagine Sheetz" site on the portal to submit your ideas!

Made-To-Order Menu

Submitted by (@lhull713)

Adding comments to order

I wish there was a way to add a comment to your order. For example: mix your Kona on speed 4 for a smoother drink, or put the cheese on the sub before you toast it (don't know why they changed this, that's why you toast it so the cheese gets melted!), etc. I order food and drinks often at my Sheetz but I get tired of having to catch someone in the back to ask them to do a special order. Plus the design of the store ...more »

Voting

0 votes
0 up votes
0 down votes

Other Product Ideas

Submitted by (@secureus1)

Berger Cookies!

Berger Cookies are a kind of cookie made and distributed by DeBaufre Bakeries. They are topped with a thick layer of chocolate fudge that derives from a German recipe, and are a cultural icon of Baltimore. Now that Sheetz has entered the Baltimore MD metropolitan  convenience store market I would love to see distribution of Berger cookies throughout Sheetz chain of stores specifically locations throughout North Central ...more »

Voting

1 vote
1 up votes
0 down votes

Sustainability & Environment

Submitted by (@jessicamille)

Allow reusable cups to be used for Sheetz Bros Coffee.

Reusable hot/cold coffee cups are an easy way for consumers to keep straws and cups out of landfills and oceans. It is very surprising and disappointing in my last visit that I couldn't get my SBC order in the reusable cup I had brought due to Sheetz's own rules. The store and customer service rep said I could use their cup to transfer my SBC drink into my cup; that was an unhelpful idea because the whole point was ...more »

Voting

7 votes
8 up votes
1 down votes

Self-Serve Coffee

Submitted by (@cjtbro)

Brew flavored coffee

Our Sheetz always had brewed flavored coffee in pots but went to the large coffee dispenses. The only flavored options now are the flavored shots and creamer. Nothing replaces a fresh brewed cup of Hazelnut coffee. I use to drive 5 miles out of my way every morning now it's been years since I've been to Sheetz.

Voting

7 votes
7 up votes
0 down votes

Made-To-Order Menu

Submitted by (@jerjsheetz)

Quantity option

Add a quantity option at the kiosk. Currently, I cannot find this, so I have to go back and go through all the options again. This quantity option has to be careful to include/exclude upsale options like fries. I might want 2 sandwiches but only 1 fry. ideally, an edit order where quantity is next to each item would be the solution, then I just up the sandwich quantity to 2.

Voting

4 votes
4 up votes
0 down votes

Made-To-Order Menu

Submitted by (@jerjsheetz)

Add meat

On breakfast sandwiches, I have a choice to add bacon but not other meats. I may have this backwards, but I think I can order a sausage and egg sandwich, and then add bacon which is what I'm after. However, if I order bacon and egg, I cannot add sausage. Set kiosk to allow the add of any offered meats to any offered sandwich. Typically, all other options are set like this.

Voting

4 votes
5 up votes
1 down votes

Advertising & Promo

Submitted by (@jerjsheetz)

Alert on store closing/upgrades

My regular store closed for upgrade and I had no idea it was closed, or when it would reopen. I kept checking Google and eventually found a newspaper article saying it was closed for remodeling and would open in the next 4 months. At lease email alert people whose loyalty cards, credit cards have used that store, or put it on the pump ads or just email blast all members.

Voting

2 votes
3 up votes
1 down votes

Advertising & Promo

Submitted by (@jerjsheetz)

New store email blasts

Alerting account members by email when a new Sheetz opens in their area would be great. If "by area" is not doable then a full email blast/update would work. I spoke with someone in a town I often cut through to see if they had a Sheetz. They told me no. About a week later, an accident shut down my normal route so I took a detour and there was a Sheetz store. That store told me there was another store in town, and ...more »

Voting

2 votes
2 up votes
0 down votes

Locations

Submitted by (@sheetzfreak)

Open a cafe sheetz

I'm in punxsy, there's exactly one place open 24/7 to go for food or drinks. Walmart stays open for shopping needs and unimart has gas so people have options in this town on those fronts. Anyway we have iup punxsy campus, and we have the culinary arts school here in town....both across town and these students walk the whole way across town or they carpool as many people as possible to get to Sheetz. I think there should ...more »

Voting

1 vote
1 up votes
0 down votes