Have a sign over the MTO area with the wait time for the last customer or average wait time for the last few customers. Several times I have stopped in at Sheetz for a "quick" meal only to wait 15-20 minutes. Sometimes I can gauge wait time based on the lines, but not always. This has caused me to be late or in a hurry to make it on time when I only planned a 5-10 minute stop. If I know there is going to be a longer wait,... more »
Employees & Interaction
Set up a system to call a "Code 3" or something similar when more than 3 people are waiting in line at the registers. I visit your stores daily and most of them are pretty good. However, some don't seem to care how long the wait is. At times, I have seen 2 people cleaning around the coffee pots while chatting and laughing, 2 or more making food, and 1 person running a register with 10-12 people waiting in line!
Hire more people so I dont have to wait 20 minutes to get a damn sandwich.
I think that manger staff should be first aid and CPR trained .
Over the past decade, wait times have gotten ridiculously longer, bathrooms have gotten ridiculously dirtier, and customer service has taken a nose dive. I regularly wait 15-20 minutes for a frozen mocha, and seldom hear a "Sorry about the wait" like I used to in the old days. I've gone to the Duncannon Sheetz about 3x a week for 2 years and have yet to see any paper towels in the men's room. And when I order a quesadilla... more »
I am a employee at store #492 and I am a young woman, i do understand why we're not allowed to have are nails painted etc, but we have to wash are hands every time we enter and exit the kitchen, plus I feel that we buy a tighter pair of gloves it would be perfect. Sheetz is a great place to work, but I love to express my fashion and just being allowed to have nail polish would be amazing! This year for my schools prom... more »
Please employees of Sheetz (any cashier anywhere) put the coinage in the customer's hand first, then the paper money. Please do NOT put paper money and receipt in the customer's hand then putting loose coins on top to fall off.
Sheetz should participate in hiring our heroes.org or come up with its own program about hiring veterans for the work force.
Constant long lines for checkout without MTO food needs addressed. New Huntingdon store near Walmart this past Sunday was packed with lake traffic and locals and had 1 person on register and 4 in food prep area. No manager to be seen but line to checkout was from register the entire length of store back to soda/water coolers at other end of store....1 PERSON ON REGISTER with a trainee or new staff ribbon on...not their... more »
We need the tight fitting gloves in MTO. It's hard to make a sandwich look beautiful when you have those cheap, crappy, way too big gloves on. They spin 360's on your hands and slide off constantly. To me, that is unsanitary and counter productive. I guarantee it will help get the orders ready faster.
Why not staff registers so that customers can check out rather than wait in line 10-15 people deep with one register open meanwhile 3 to 4 preparing food. It is VERY annoying when you are supposed to be a convenience store. My particular experiences have been with Huntingdon Rt. 22 store. Is the store not making enough money that it can't afford cashiers?
I am a new employee at store 492, I think since are technology is growing that are schedules should be online. There a few apps to try but i feel that we should have it online so employee can look and request off online, less paper, and it's also privacy so other can't see if but yourself.
The point system at the company is awful. It is really the only negative about this job. I don't know who came up with it but it needs revamped. Days need to be given that do not accrue points. Sick days for example. This is above and beyond the personal days that we have to earn. It costs this company money to put every single employee under review for days that points are just going to come off of anyway. Why... more »
I have contacted corporate several times about issues like burnt food, incorrect or missing items, or enforcing no parking zones and have NEVER gotten a single reply
State college is a cool place to live in, but like everyplace you live there is always a downfall. For state college, especially if you're a student who doesnt have time to get involved with the outside world, its football weekends. Always crowded and hard to get a bite to eat. There are times where I dont have time or the money to order delivery or cook or dine in, since it's all packed, so I got to sheetz. But the one... more »