Employees & Interaction

Employees & Interaction

Submitted by (@jesseault)

Post Current Wait Time

Have a sign over the MTO area with the wait time for the last customer or average wait time for the last few customers. Several times I have stopped in at Sheetz for a "quick" meal only to wait 15-20 minutes. Sometimes I can gauge wait time based on the lines, but not always. This has caused me to be late or in a hurry to make it on time when I only planned a 5-10 minute stop. If I know there is going to be a longer wait, ...more »

Voting

19 votes
20 up votes
1 down votes

Employees & Interaction

Submitted by (@domtigger)

Speed up your checkouts

Set up a system to call a "Code 3" or something similar when more than 3 people are waiting in line at the registers. I visit your stores daily and most of them are pretty good. However, some don't seem to care how long the wait is. At times, I have seen 2 people cleaning around the coffee pots while chatting and laughing, 2 or more making food, and 1 person running a register with 10-12 people waiting in line!

Voting

12 votes
14 up votes
2 down votes

Employees & Interaction

Submitted by (@zendog64)

Fix the issues you already have first.

Over the past decade, wait times have gotten ridiculously longer, bathrooms have gotten ridiculously dirtier, and customer service has taken a nose dive. I regularly wait 15-20 minutes for a frozen mocha, and seldom hear a "Sorry about the wait" like I used to in the old days. I've gone to the Duncannon Sheetz about 3x a week for 2 years and have yet to see any paper towels in the men's room. And when I order a quesadilla ...more »

Voting

7 votes
10 up votes
3 down votes

Employees & Interaction

Submitted by (@hbglorioso)

Remember you are a convenience store

Why not staff registers so that customers can check out rather than wait in line 10-15 people deep with one register open meanwhile 3 to 4 preparing food. It is VERY annoying when you are supposed to be a convenience store. My particular experiences have been with Huntingdon Rt. 22 store. Is the store not making enough money that it can't afford cashiers?

Voting

7 votes
12 up votes
5 down votes

Employees & Interaction

Submitted by (@kayciesisk)

workers allowed to paint nails

I am a employee at store #492 and I am a young woman, i do understand why we're not allowed to have are nails painted etc, but we have to wash are hands every time we enter and exit the kitchen, plus I feel that we buy a tighter pair of gloves it would be perfect. Sheetz is a great place to work, but I love to express my fashion and just being allowed to have nail polish would be amazing! This year for my schools prom ...more »

Voting

0 votes
4 up votes
4 down votes

Employees & Interaction

Submitted by (@kayciesisk)

Schedule

I am a new employee at store 492, I think since are technology is growing that are schedules should be online. There a few apps to try but i feel that we should have it online so employee can look and request off online, less paper, and it's also privacy so other can't see if but yourself.

Voting

4 votes
5 up votes
1 down votes