Sheetz should develop it's own sauce to include on burgers, hotdogs, chicken, sandwiches, etc. It would add value to your products and be another awesome food item!
You need better training for MTO employees regarding food prep and presentation. I can't tell you how many times we have ordered hot dogs and they are thrown together and falling apart (maybe you need better buns) and the condiments are just slopped on - It's disgusting ! You should also go back to using the boxes for hot dogs if there is things like Chili on them -- I can't tell you how many times I get hot dogs and... more »
For the love of your customers, please stop making people walk through the ocean of people waiting for MTO food all the way across the store for a LID. Here's a great idea- put the LIDS for Coffee placed NEXT to the COFFEE!!! If we need to customize it, we'll take it back off and add things. Right now it is dangerous because in my area the floor is often covered with wet snow. Thank you! :)
I usually forget my sheetz card in my truck - how about being able to enter you phone number in to use instead of your sheetz card?
The first thing I think needs to be addressed is the quality of the food being delivered. 3 out of the 4 items that I have last ordered were either over cooked or had items missing.
Sheetz should really launch a large-scale campaign to raise the bar of guest service and hospitality it's employees provide to its guests (not "customers"). While the execution may be a bit better than the old gas station down the street, there is a huge opportunity to improve it. Things like guest engagement, eye contact, smiling, friendly, genuine thank you and so on should be the basics. What can Sheetz employees... more »
To make it feel like more of a restaurant, offer table service to take orders and deliver food.
You already have burritos, but sometimes I'm in the mood for a burrito bowl instead.
I enjoy MTOs overall but one of the most disappointing things are the pickles - they have very little flavor. I would love if the pickles were the same style that some other places have, like the ones at Fuddruckers, Wendys, and Chick Fil A (thinner and a more tart, dill flavor).
Allow customers to submit their own menu item ideas right after ordering at the in-store touch screens. Every month pick a new menu item and allow that customer to be featured on Facebook and receive that menu item free on first try.
Would love to see Chinese food on menu. Work late shift and I don't know of any place around that serves Chinese at those hours. Even just basic items like a couple types of chicken, vegetables and lo mein would be great.
Food prep varies greatly at each Sheetz but no Sheetz I have been to is what I would consider fast and this has deterred me from ordering before even though I wanted to enjoy a MTO. Please put something in place to speed up prep time.
I would love if Sheetz offered a grilled cheese sandwich, preferably on texas toast style bread!
Sheetz should have carhops like Sonic. Your food would be brought to you while you pump your gas.