Made-To-Go! Items

Better Employee Training

You need better training for MTO employees regarding food prep and presentation. I can't tell you how many times we have ordered hot dogs and they are thrown together and falling apart (maybe you need better buns) and the condiments are just slopped on - It's disgusting ! You should also go back to using the boxes for hot dogs if there is things like Chili on them -- I can't tell you how many times I get hot dogs and... more »


8 votes
13 up votes
5 down votes

Self-Serve Coffee

LIDS for Coffee placed NEXT to the COFFEE!!!

For the love of your customers, please stop making people walk through the ocean of people waiting for MTO food all the way across the store for a LID. Here's a great idea- put the LIDS for Coffee placed NEXT to the COFFEE!!! If we need to customize it, we'll take it back off and add things. Right now it is dangerous because in my area the floor is often covered with wet snow. Thank you! :)


16 votes
16 up votes
0 down votes

New Services & Technology

Guest Service and Hospitality

Sheetz should really launch a large-scale campaign to raise the bar of guest service and hospitality it's employees provide to its guests (not "customers"). While the execution may be a bit better than the old gas station down the street, there is a huge opportunity to improve it. Things like guest engagement, eye contact, smiling, friendly, genuine thank you and so on should be the basics. What can Sheetz employees... more »


1 vote
4 up votes
3 down votes