Employees & Interaction

Drive-Thru Headset Beeping Noise

Whenever a customer enters the Drive-Thru order point, the employee's headset activates to respond to the customer. After the automated voice is done speaking and the employee greets the customer, the employee is clearly aware there is someone in Drive-Thru. However, to remind the employee that the customer is still ordering, there is a loud and repetitive beeping noise emitted through the headset. It is counterproductive to have this excessive noise. All Sheetz employees are aware if someone is in Drive-Thru because the headset is activated to hear them speak. They do not need the painful noise as a reminder. Please fix.



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Idea No. 2080