On the menu if I order a regular sandwich, I get pop-up asking "do you want this cut in half?"....WHY CAN'T THAT BE ADDED TO BAGELS? The interface has been updated several times, yet this issue has still not been addressed. I've been complaining for nearly two years now. Why is this taking so long to implement? The function for the sandwich option simply needs to be added to the Shmagel!
Every time I have to verbally instruct the staff to cut my bagel in half and one out of every five times they FORGET...Really a bagel should automatically be cut in half like every other place on earth that serves bagel sandwiches. You are catering to people who are on the road in their cars. It's practically impossible to eat a bagel sandwich that is not cut in half, especially if you're driving. Do you think people carry a serrated knife around in their glove box? I shouldn't have to shout to the people behind the counter (AND the acrylic barricade) to get this. AT THE VERY LEAST it should be a customizable option in the on-screen menu just like a regular sandwich.
- Unhappy "Loyalty Card" Sheetz Freak