Allow customers to decide if they want their sub rolls toasted or not. Not all customers want to have toasted rolls on hot subs. Also place a special request button of the touch screen order machine. That way special directions can be made to a "Made to Order" sub. If you do not want subs "Made to Order" then change the slogan to "Made the Sheetz Way, so Deal With It"
If I want to order two of the same thing I now have to go through the full process twice. Why can't I just have the option to say I want 2 or 3 or 10 of the MTO item I just built?
French Fries topped with diced bacon chili and cheddar cheese.
1. 7 - 14 oz of French Fries
2. 4 bacon strips cut to bite size pieces
3. For 7 oz of Fries 3 cheddar pumps, for 14 oz 5 cheddar pumps.
4. Top the Fries off evenly with chili
Around where I live, the food overs are just shouted when they are ready, if the store is busy, sometimes it can be hard to hear the order number. Why not have the employees announces that "Order #xxx, is ready" or something like that.
Make everything on the menu able to be completely customized. Having to yell back to the busy workers is too hard on both customer and workers and then you often end up with something on your food that you don't want/are allergic to/etc.