Showing 11 ideas for tag "food"

New Services & Technology

Give that buzzer the boot

Every time I go into a Sheetz and someone orders MTO food, the warning buzzer goes off. Its so ear splitting loud and persistent that it actually makes standing in the store painful for more than a few minutes. Having witnessed/experienced this on probably over 100 times I have become convinced that it has literally made the staff tone-deaf to that tone based on the premise they appear to be in no hurry to silence the... more »

Voting

5 votes
16 up votes
11 down votes

New Services & Technology

Train your employees better!

The only reason I still go to Sheetz is for the convenience. If it wasn't for that, I wouldn't bother because my orders are hardly ever right. Either they leave off something I asked for, or they put something on that I didn't ask for. Tonight I ordered a 12 inch sub because I was in the mood for something cold. What do I get? A warm toasted sub, despite the fact that I clicked no when asking if I wanted it toasted. It's... more »

Voting

1 vote
3 up votes
2 down votes

New Services & Technology

Payment Process

Sheetz could truly benefit from installing machines that let you pay for your Made-To-Order orders at the ordering kiosks. It would be easier and a great way for customers that are just getting food to pay for their orders without having to stand in long lines with those that are getting gas or items that aren't on the Made-To-Order Menu. It would also ensure that your all customers get in and out in a timely fashion,... more »

Voting

3 votes
5 up votes
2 down votes

New Services & Technology

Guest Service and Hospitality

Sheetz should really launch a large-scale campaign to raise the bar of guest service and hospitality it's employees provide to its guests (not "customers"). While the execution may be a bit better than the old gas station down the street, there is a huge opportunity to improve it. Things like guest engagement, eye contact, smiling, friendly, genuine thank you and so on should be the basics. What can Sheetz employees... more »

Voting

1 vote
4 up votes
3 down votes