I like the idea of placing your order then instead of standing to wait for it, having it delivered to your table. An added extra is that someone could be walking around to even take your trash. This feels more like a restaurant.
Place pay machines at the MTO kiosks. That way you don't need to walk all the way to the front to pay then walk all the way back.
Instead of of a person calling the numbers. Have a screen showing the numbers like at the DMV. So people also know if they are next or when there numbers are.
Customers always complain that we need baskets for the people who buy a lot of stuff at once. Some people ask if they can set their stuff on the counter because they have so much. With a basket it would make things easier for the customer.
Pump your food, then have it delivered to you while you sit at your car. Order screen in addition to the regular gas pump screen.
Around where I live, the food overs are just shouted when they are ready, if the store is busy, sometimes it can be hard to hear the order number. Why not have the employees announces that "Order #xxx, is ready" or something like that.
I would like to propose the idea of hand sanitizers stations at each gas/diesel pump. Also a hand sanitizer station at the free air pump would be great as well.
I think maybe you should be able to sit outside, order your food, pay for it with a credit card, or use cash inside, and be able to use your sheetz card outside!
Also, multiple customers have complained about having to carry multiple items to... more »
Have an app that allows you to order and pay for mtos when connected to a sheetz wifi. This can greatly reduce lines to pay by doing it electronically. It would also be more efficient by having less cashiers and having an extra person to pump the food out for customers.
I had been using Sheetz very frequently however an Exxon gas station has started to offer 20 cents off every gallon of gas if you buy a car wash who's minimum price is $6.00. If Sheetz offered a program such as this I would come back to using Sheetz.
Training employees making food longer or make more training store. I love fried stuff and am sometimes unhappy when going to one store and getting soggy fried foods while getting nice crispy food at others.