I would like to see some kind of soup options (chili, chicken noodle, etc) as when it gets cold out I don't always want a burger, hot dog or fried food. Not only would it be a good option for customers but also sheetz because you could have it in one of those warmers that keeps it hot all day long (less wait time to prepare).
I think you need a frozen yogurt bar! Add it to the MTO menu or make a seperate bar for it!
Do a big promotion where you give free samples of the food, example free chicken sandwich with a gas fill up, buy a fountain drink get a free order of fries. May be expensive but it will bring back repeat customers and free publicity by word of mouth.
Return the "no marinara" option to the order screen. It was once there, and then you took it away. I used to order meatball subs at least once a week, but no more. Even if I "yell back" to leave it off, it usually arrives with marinara. If I can't get it "made to order," I don't want it.
Get rid of the touchscreen menus that no one with clean hands wants to touch. That's why I won't order there.
It would be helpful for me if there was a way for us to customize our orders so we have the amount of something we want. I love your chef salads, but there's always so much ham on it. I'm not a huge fan of ham, so if it were possible for me to tell you to put as little ham on it as possible, it would make my eating experience more enjoyable.
So often, I"m stopping at Sheetz because I have a need to eat in my car. It would be amazing if the packaging was such so that I could either more easily unwrap my food with one hand or could enjoy my food without the fear of getting stuff all over my car.
PLEASE BRING BACK THE 1/4 POUND ALL BEEF HOTDOGS!!!!!(kunzler)
I don't know what chili type product you use but it's terrible. If you had a better quality of chili it would enhance your chili hotdogs and nachos etc.....have you tasted it lately?
Need to start making salads better. Better/seasoned/actually grilled chicken...steak chunks instead of shredded mini steak pieces...don't skimp on the lettuce (maybe offer spinach)...I do LOVE the taco salad. Also they're kind of expensive. Try a GetGo salad for 5 bucks and see what I mean. That sucker will feed you for three days.
Sheetz should develop it's own sauce to include on burgers, hotdogs, chicken, sandwiches, etc. It would add value to your products and be another awesome food item!
I would love to be able to see how long the wait times are for MTO orders from an Android or iPhone App. Now that you have a mobile app, please consider adding this. For instance, the mobile app for Great Clips shows how many minutes the wait time is for all of their stores. Your app would show how long of a wait it is at any particular store for MTO purchases. This would help redirect people to less busy stores.