Place pay machines at the MTO kiosks. That way you don't need to walk all the way to the front to pay then walk all the way back.
Put card scanners on the pumps like they do at grocery stores so you can use the sheetz card on your key ring and not have the find the big card in your wallet.
I would like to propose the idea of hand sanitizers stations at each gas/diesel pump. Also a hand sanitizer station at the free air pump would be great as well.
As soon as items are done being scanned, BEFORE... more »
Also, multiple customers have complained about having to carry multiple items to... more »
Instead of of a person calling the numbers. Have a screen showing the numbers like at the DMV. So people also know if they are next or when there numbers are.
Around where I live, the food overs are just shouted when they are ready, if the store is busy, sometimes it can be hard to hear the order number. Why not have the employees announces that "Order #xxx, is ready" or something like that.
Customers always complain that we need baskets for the people who buy a lot of stuff at once. Some people ask if they can set their stuff on the counter because they have so much. With a basket it would make things easier for the customer.
Offer basic recycling bins for plastic, aluminum and glass. I view companies that don't offer recycling as out of date. I take all recyclables home with me to recycle and it makes the experience feel, well, trashy.
A food truck that offers Sheetz MTO items and Beverages. Could go to local sporting events - professional, college or high school. Could visit smaller towns and cities that don’t always have food trucks but love the Sheetz name. Outdoor festivals and county fairs are other possibilities for sites. Sheetz could even be a franchisor of the #MTOnTheGo Truck!
I always have credits for things on my receipts but the employees never tell me what they are for or if/when they expire you should be able to scan my card at a kiosk and see what you have for free. Sheetz is really good they don't need to improve on much. But the KIOSKS have a lot of potential to serve the customer just gotta get the developers on board.
From the Bags, to single-use condiment bottles, to plastic beverage containers, Sheetz could be doing a lot to eliminate how much plastic it wastes.