Sheetz is my all time favorite place EVER!!! I absolutely adore it! There's not much that can be done to such an awesome place.
However, I will say that creating an app for Android and iPhone that will allow the customers to be more interactive on the go will be a major plus.
For the love of your customers, please stop making people walk through the ocean of people waiting for MTO food all the way across the store for a LID. Here's a great idea- put the LIDS for Coffee placed NEXT to the COFFEE!!! If we need to customize it, we'll take it back off and add things. Right now it is dangerous because in my area the floor is often covered with wet snow. Thank you! :)
You should also go back to using the boxes for hot dogs if there is things like Chili on them -- I can't tell you how many times I get hot dogs and... more »
Set up a system to call a "Code 3" or something similar when more than 3 people are waiting in line at the registers. I visit your stores daily and most of them are pretty good. However, some don't seem to care how long the wait is. At times, I have seen 2 people cleaning around the coffee pots while chatting and laughing, 2 or more making food, and 1 person running a register with 10-12 people waiting in line!