The bakery items are not easy to access due to the fact that the doors do not stay open, there is no counter area there to set your donut box and the boxes are very flimsy also the boxes are too shallow to even close if you have a muffin in the box. The boxes do not stay closed at all. Its nearly impossible for someone trying to hold a cane.
How do you make Sheetz feel more like a restaurant? Indoor seating areas. I've seen them at some Sheetz locations, but not all of them. Make them standard. I want to sit for a few minutes and calmly enjoy my Sheetz. Without tables, my next best option is to sit on the curb or in my car, which could get very messy and stressful.
Use Mahogany garage doors with a lot of glass to open up in the summer time and close during the winter in dining areas. Similar to Hello Bistro in Pittsburgh shown here......http://blog.eatnpark.com/2012/06/say-hello-to-hello-bistro.html
Garage doors are made by PA manufacturer Clingerman Doors.
The lines at most locations (especially around lunch and dinner) are overcrowded. The line of people waiting to pay bumps into the line of people waiting for their MTO's. Lines are often blocking the aisles so it is difficult for shoppers.
Sheetz in Mill Hall, Pa gets crazy busy at lunch time. Often times it's hard to hear what number they call when food comes out. Especially when there's 25+ people waiting around for food. How about setting up an order tracking system. Like what Dominos has in their stores to track your order.
One of the only gripes I ever really have with Sheetz is that there are several things that only seem to be carried in certain stores. Some examples, unimportant as they may be: potato chip dip, various cup cakes, certain drinks.. even motor oil. It can make for an irritating trip when a person isn't thinking ahead of time about what a particular store's inventory includes.
Make Sheetz truly family friendly and remove all pornographic materials from all locations.
Of all the places I've ever stopped at this is the only one that uses 1ply toilet paper could sheetz please change and make it 2 ply
if the children have a small indoor play area or a activity menu with 2 crayons the family can then enjoy a meal better and more often.
inside eatery with booths or tables and chairs with a flat screen t.v and wi-fi.... for those that like to hang out and eat or even relax on their break, just like those that do on the outside, so there should be one on the inside for weather permitting.. like rain
A simple drawing of the pump layout on the counter, that customers can point to, and say "that one". Instead of holding up the line and trying to figure out the number of the pump that they need to pre-pay on.
Decorations in stores that reflect the culture/style/trend of the town/city.
the Sheetz by me has outdoor seating but it's only 2 tables right by the kerosene pump and where everybody parks. the 3rd table is way at the back of the building where it feels a little unsafe away from everybody. I would love to see a outdoor seating like at sonic where it's clearly a seating area and not just an after thought.
While I love that the average Sheetz bathroom is much cleaner than a normal convenience store bathroom and I'm thrilled that they have changing tables, I have, during the lunch rush, run up against a line in the female bathroom for the handicapped stall and its changing table. I'd also like longer stall dividers, low enough to the floor that a slightly smaller than average 3 year old can't crawl out from under it.
The bathrooms should have sanitizer wipes to clean the toilet seats. The bathrooms do get very nasty, and this should be available for people to use on the seats. And I wish bathrooms would start having a door that you wouldn't have to touch which is nasty after washing hands. The MTOs could be some what better. At times they are sloppy or greasy. But the biggest issue are bathrooms as listed above.